All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends will be processed on the next working day.
Once your order is processed, you’ll receive a confirmation email with your order details.
2. Shipping Within the UAE
All products displayed on our website are subject to availability.
We reserve the right to limit the sales of our products to any person, region, or jurisdiction.
Product descriptions and prices are subject to change without notice.
We do our best to display colors and images accurately, but we cannot guarantee that your device’s display will be 100% accurate.
3. International Shipping
Currently, Desear ships primarily within the UAE.
For international orders, please contact our support team at support@desear.com to confirm availability, shipping rates, and delivery times before placing your order.
4. Tracking Your Order
Once your order is shipped, we’ll send you an email or SMS with tracking information so you can follow your delivery status in real time.
Please allow up to 24 hours after shipping for tracking details to update.
5. Delays and Exceptions
Delivery times may vary during sales, holidays, or unforeseen circumstances such as weather conditions or courier delays.
Desear is not responsible for shipping delays caused by third-party carriers, customs clearance, or incorrect address details provided by the customer.
6. Change of Address
Once an order has been shipped, the delivery address cannot be changed.
To update your address after placing an order, please contact support@desear.com as soon as possible.
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