Limited Time Offer: Free shipping on all orders over AED 50. Learn More→
Flash Sale Today Only: Save up to 40% on select items. Shop Now→
Become a member now and get exclusive discounts. Join Us→

No products in the cart.

Buy AED100.00 more to get FREESHIP

Return Policy

We offer a one-month guarantee and a 30-day hassle-free return policy to ensure you’re fully satisfied with your Desear cookware.

To qualify for a return:

  • The item must be unused, undamaged, and in its original packaging.
  • A receipt or proof of purchase is required.
  • Returns must be requested within 30 days of receiving your order.

After 30 days, unfortunately, we cannot offer a refund or exchange.

All Desear cookware includes a 3-year limited warranty against manufacturing defects or damage present at the time you receive your product.
If your cookware arrives damaged or defective, please contact our support team immediately so we can arrange a replacement or repair.

Return/Exchange Does Not Cover

Return or exchange does not apply to damage caused by misuse, accidents, or normal wear and tear.
It excludes:

  • Damage from overheating or leaving Desear cookware empty on high heat.
  • Scratches, stains, or discoloration that do not affect performance.
  • Use of metal utensils, abrasive cleaners, or steel wool on non-stick surfaces.
  • Any damage to Desear cookware due to improper storage, cleaning, or handling.

How to Request a Return or Warranty Claim

Email us at support@desear.com with your order number and a brief description of the issue.
Our team will review your claim and guide you through the process of return.

Newsletter

Subscribe to get 10% OFF

Subscribe for store updates and discounts.

Subscribe to get first access to new arrivals, special deals, and online exclusives. By providing your email, you agree to our Privacy Policy and Terms.

What are you looking for today?