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Terms of Service

This page explains the terms and conditions that apply when you use our website or purchase any of our products. Throughout the site, the terms “we,” “us,” and “our” refer to Desear. We provide this website along with all information, tools, and services available on it to you, the user, on the condition that you accept all the terms, conditions, and policies outlined here.

By accessing our website or purchasing any of our products, you agree to be bound by these Terms and Conditions (“Terms”), including any additional policies or guidelines referenced or linked within this site. These Terms apply to everyone who visits or uses our website including customers, vendors, browsers, and content contributors.

Online Store Terms

  • By using our website and making a purchase, you confirm that you are at least at the age of majority.
  • You may not use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
  • You agree not to transmit any viruses, malware, or harmful code.
  • A breach or violation of any of these Terms may result in the immediate termination of your access to our services.
  • We reserve the right to refuse service to anyone for any reason at any time.

General Conditions

  • You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.
  • Credit card information is always encrypted during transfer over networks.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website, products, or services without our written permission.
  • We reserve the right to modify or discontinue the service (or any part of it) without prior notice.

Product Information and Availability

  • We make every effort to display our products accurately, including colors, descriptions, and details. However, slight variations may occur due to screen settings or photography.
  • All products are subject to availability. We reserve the right to discontinue any product or adjust quantities at any time.
  • Prices for products may change without notice. We are not liable for typographical or pricing errors.

Orders and Payments

  • By placing an order, you agree to provide accurate and complete billing and shipping details.
  • Payments are accepted only through secure and verified payment gateways.
  • Orders are processed once payment is confirmed in full.
  • If your payment fails or your order details are incomplete, we reserve the right to cancel or delay your order.

Shipping and Delivery

  • We deliver across the UAE and selected international locations. Delivery times vary depending on your area.
  • Once your order is shipped, you will receive a confirmation email with tracking details (if available).
  • Shipping fees (if applicable) will be displayed during checkout.
  • Desear is not responsible for delays caused by courier services, customs, or unforeseen events.

Accuracy of Billing and Account Information

  • You agree to provide current, complete, and accurate billing and contact information for all purchases.
  • You are responsible for maintaining the confidentiality of your account and password.
  • Please notify us immediately at support@desear.com in case of unauthorized access to your account.

Intellectual Property

  • All materials on this website, including logos, designs, images, and text, are the exclusive property of Desear Cookware.
  • You may not reproduce, distribute, or use any of our content without written cons

Limitation of Liability

  • Desear is not responsible for any indirect, incidental, or consequential damages arising from your use of our products or website.
  • We do not guarantee that our website will always be secure, error-free, or uninterrupted.

Changes to Terms

Desear reserves the right to update or modify these Terms and Conditions at any time.
 Changes take effect immediately upon posting to the website. Continued use of our services means you accept those changes.

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Store Details

24/7 Support Center:

(+971) 50 428 4788
Address: SHAMS Freezone, U.A.E.

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